Digital work instruction systems have been on the rise for several years now. This is a logical evolution as they seem to respond seamlessly to contemporary trends and needs. By integrating digital tools, operators can quickly gain access to the correct relevant knowledge. This raises the question of what companies can realistically expect from such systems. What are the advantages and possibilities compared to existing alternatives?
Advantages of digital operator support
It is not surprising, therefore, that digital operator support is increasingly finding its way onto the factory floor. Digital support has a number of clear benefits for your operators:
Access to the most relevant information
- Up-to-date information: The operator always has access to the latest information. Instructions can be amended at the last minute without disrupting production.
- Personalised information: By scanning, for example, both the order and the operator, personalised instructions can be provided that take the operator’s skill level into account. This saves the operators from having to look up the correct work instructions themselves.
- Diversified information: Information can be provided in different forms, including photos, animations and videos.
- Interactive information: Interaction can be enabled, allowing for feedback, working through checklists, etc.
- Linked information: instructions can be loaded on the basis of a job number or scan code (or a direct link to the ERP/MES system can be made) so you can log critical information, such as whether or not to perform an important quality control or record production times.
- Mobile information: the information can be provided via various carriers, such as a smartglass, tablet, screen or a AR/VR headset, which lets you work when mobile and even remotely.
